Privacy policy

We recognize that the protection of your Personal Information is a very important principle in building trust and maintaining a good relationship with you. 
When you visit the pages of you may be asked to provide personal information about you (name, last name, profession, email address, delivery address, etc.) in order to process your orders. Any personal data anywhere on the pages and services of web sites that you enter, are being kept solely for reasons related to your transactions with us, for communication, in order to improve services and ensure the operation of the service and it is not allowed to be used by third parties (except as provided by law, the relevant authorities).
In any case, the employees of Tilia Natural Cosmetics Company who have access to your personal data are specific and unauthorized access to your personal data is prohibited. All reasonable steps to insure your data have been taken. Your personal data in extremely rare and special cases may be disclosed to associate with Tilia Natural Cosmetics Company, in order to support, promote and execute your trade relations with us, but always under conditions that ensure fully that your personal data do not exist any unlawful processing.
For any question or suggestion or statement relating to these matters please contact us using the following address:
At any time the user has the right to update or refuse any further processing of his data according to the legislation for the protection of personal data.

Information We Collect 

In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase. 
Information that you provide when you communicate with us by any means.
Such information is only statistical data and does not identify any personal details.

Third Party Links

Our web site contain links to other third party owned and operated web sites or internet resources. When you click on one of those links you are contacting another web site or internet resource. We have no responsibility or liability for or control over those other web sites or internet resources or their collection, use and disclosure (processing) of your Personal Information.


Tilia Natural Cosmetics Company recognizes the importance of security of your personal data and your online transactions and takes all necessary and advanced measures in order to ensure the maximum safety for you. All information related to your personal data and your transactions are secure and confidential. 
We incorporate security measures such as encryption and authentication tools to protect your Personal Information from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
Automatic Disconnection
If there is no activity for 20 minutes an automatic disconnection carried out from the members’ area of the online store.

Intellectual property rights

The web site is the official website of Tilia Natural Cosmetics Company. All content of the web pages posted by the company, including images, graphics, photographs, texts, services and products are literary property of our company and are being protected by the relevant provisions of Greek law, European law and international conventions.
The names, images, logos and trademarks that represent Tilia Natural Cosmetics Company and / or our online shop and / or the third parties contracted with them and their products or services, are exclusive trademarks and distinctive features of the company and they are protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition. 
It's forbidden any copying, distribution, transmission, downloading, processing, resale, create derivative works, or misleading the public as far as the actual provider of the Content of web site is concerned. Any reproduction, republication, downloading, posting, or transmission or any other use of the Content in any manner or means, for commercial or other purposes is permitted only with prior written permission from Tilia Natural Cosmetics Company or from any other legal holder of those copyrights.                                                                                                                     

User’s obligations

The users of the webpage  agree not to use that page and the online store of our company too in order to send, post, send an e-mail or otherwise transmit any content  that  is illegal, is a violation of privacy, is being used to collect or store personal data of users, or can harass third parties in any way.